The solution is to reset the view for the folder or the entire mail box. Sometimes, particularily after a large import from another account such as Gmail or an IMAP-based account, the custom view settings hide the emails from view. Microsoft Outlook has the ability to set up customized views for items such as email located in folders.

In the Mail section of your Folder Pane you should now see an additional Mailbox with your manager's name.īe very careful when working with multiple accounts that you choose the right one before starting a task like creating a meeting invitation or sending an email.A folder in Outlook appears to have no messages and you know there are messages in that folder. If you've also been given rights to the person's calendar, completing these steps will also make the calendar for this account appear under Shared Calendars in your Calendar view. You must quit and restart before things will work properly. Even though you may already see your manager's mailbox listed after your mail folders, don't be fooled. Exchange will show the name of the person you just added.Ĭlick OK to close the Microsoft Exchange dialog box.īack on the Change E-mail Account dialog box, click Next, then click Finish.Ĭlick Close to exit the Account Settings dialog box.

Type the NetID of the person whose mailbox you want to add to your user profile, then click OK. A small dialog box will open.Ĭlick the Advanced tab, then click Add. In the Account Settings dialog box, click Change.Ĭlick More Settings. Once they have given you rights, you can follow the steps below.Ĭlick the large Account Settings button, then select Account Settings from the list that appears. The manager must first share their mail folder(s) before these steps will work. But for this example, it makes the sentences easier to read if we pretend it is.) These steps will make your manager's email folders available to you automatically, every time you use Outlook.

How to set up folders in outlook email